Important Information

What behavior is expected of children?

We expect children to treat others with kindness and respect. We use positive guidance techniques — redirection, encouragement, and natural consequences — to help children develop self-regulation and social skills.

How do you handle challenging behavior?

Teachers address challenging behavior with calm, consistent responses. We focus on teaching children what to do rather than simply what not to do. Parents will be notified if a pattern of concern develops.

What behaviors may result in dismissal?

Persistent physical aggression toward other children or staff that cannot be safely managed may result in a child being disenrolled. We will always work with families first before reaching that point.

How will teachers communicate with parents?

Teachers provide information in our app called Brightwheel, including pictures, videos and updates for injuries and potty accidents. For longer conversations, please schedule a time with our head teacher. We also use Brightwheel for informational notes, announcements and monthly newsletters.

How do I reach the school during the day?

You can call or text us during business hours. We also have Brightwheel which is a great way to give teachers updates on pick up times and other non emergency situations.

What if there is a change to my child's pick-up?

Please notify us as early as possible — ideally before 3:00 pm — if someone other than the authorized guardian will be picking up your child. We require written or verbal authorization and a valid photo ID.

When is tuition due?

Tuition is due on the 1st of each month. A grace period of 5 days is provided. Accounts more than 5 days past due may result in late fee’s.

Is there a registration fee?

Yes, if you are not having your child start in less than a week, a one-time non-refundable registration fee is required for new enrollments. This fee reserves your child's spot and covers administrative costs.

Are there fees for holidays or sick days?

Tuition remains the same regardless of holidays, sick days, or personal absences. We do not offer credits or refunds for missed days, as your child's spot is held year-round.

What is the pick-up deadline?

KidActive closes at 5:30 pm. All children must be picked up by this time. There may be exceptions for early arrival and late pick ups. If you need something outside of our designated hours discuss this with our head teacher. We do want to meet each families needs and do take a certain number of students outside of listed business hours.

What happens if I am late?

A late fee pick up will be applied if you are more than 10 minutes late and have not made arrangements with the head teacher before. Teachers that stay late do have to be payed for the additional time lost.

What if I cannot reach anyone to pick up my child?

If we are unable to reach a parent or authorized emergency contact by 6:00 pm, we are required by law to contact the appropriate authorities. Please ensure your emergency contact information is always current. Our goal will always be to contact a parent or emergency contact.